Windows 7 64-bit error on full backup
Error message when attempting "A System Image" on a Windows 7 Genuine PRO 64- bit Sony Vaio new Laptop:
"The request could not be performed because of an I/O device error".
Trying to backup on a relatively new (a month old) 3Tb WD Essential External HDD.
Tried 2 different USB ports, still the same error.
The request could not be performed because of an I/O device error (0x8007045D)
And there is another error code: 0x80078002A
Below is the event log.
Code:
Log Name: Application
Source: Microsoft-Windows-Backup
Date: 12/25/2010 7:16:04 PM
Event ID: 517
Task Category: None
Level: Error
Keywords:
User: SYSTEM
Computer: Admin-VAIO
Description:
The backup operation that started at '?2010?-?12?-?26T03:15:14.102239200Z' has failed with following error code '2155348010' (One of the backup files could not be created.). Please review the event details for a solution, and then rerun the backup operation once the issue is resolved.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Backup" Guid="{1DB28F2E-8F80-4027-8C5A-A11F7F10F62D}" />
<EventID>517</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000000</Keywords>
<TimeCreated SystemTime="2010-12-26T03:16:04.069127000Z" />
<EventRecordID>2142</EventRecordID>
<Correlation />
<Execution ProcessID="1796" ThreadID="184" />
<Channel>Application</Channel>
<Computer>Admin-VAIO</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="BackupTime">2010-12-26T03:15:14.102239200Z</Data>
<Data Name="ErrorCode">2155348010</Data>
<Data Name="ErrorMessage">%%2155348010</Data>
</EventData>
</Event>
Log Name: Application
Source: Microsoft-Windows-Backup
Date: 12/25/2010 7:10:24 PM
Event ID: 517
Task Category: None
Level: Error
Keywords:
User: SYSTEM
Computer: Admin-VAIO
Description:
The backup operation that started at '?2010?-?12?-?26T03:09:30.572435800Z' has failed with following error code '2155348010' (One of the backup files could not be created.). Please review the event details for a solution, and then rerun the backup operation once the issue is resolved.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Backup" Guid="{1DB28F2E-8F80-4027-8C5A-A11F7F10F62D}" />
<EventID>517</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000000</Keywords>
<TimeCreated SystemTime="2010-12-26T03:10:24.142929900Z" />
<EventRecordID>2135</EventRecordID>
<Correlation />
<Execution ProcessID="1796" ThreadID="4016" />
<Channel>Application</Channel>
<Computer>Admin-VAIO</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="BackupTime">2010-12-26T03:09:30.572435800Z</Data>
<Data Name="ErrorCode">2155348010</Data>
<Data Name="ErrorMessage">%%2155348010</Data>
</EventData>
</Event>
Log Name: Application
Source: Microsoft-Windows-Backup
Date: 12/25/2010 6:59:46 PM
Event ID: 517
Task Category: None
Level: Error
Keywords:
User: SYSTEM
Computer: Admin-VAIO
Description:
The backup operation that started at '?2010?-?12?-?26T02:58:55.413502900Z' has failed with following error code '2155348010' (One of the backup files could not be created.). Please review the event details for a solution, and then rerun the backup operation once the issue is resolved.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Backup" Guid="{1DB28F2E-8F80-4027-8C5A-A11F7F10F62D}" />
<EventID>517</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000000</Keywords>
<TimeCreated SystemTime="2010-12-26T02:59:46.066791900Z" />
<EventRecordID>2090</EventRecordID>
<Correlation />
<Execution ProcessID="5004" ThreadID="3976" />
<Channel>Application</Channel>
<Computer>Admin-VAIO</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="BackupTime">2010-12-26T02:58:55.413502900Z</Data>
<Data Name="ErrorCode">2155348010</Data>
<Data Name="ErrorMessage">%%2155348010</Data>
</EventData>
</Event>
Log Name: Application
Source: Microsoft-Windows-Backup
Date: 12/25/2010 6:56:51 PM
Event ID: 517
Task Category: None
Level: Error
Keywords:
User: SYSTEM
Computer: Admin-VAIO
Description:
The backup operation that started at '?2010?-?12?-?26T02:56:05.545604700Z' has failed with following error code '2155348010' (One of the backup files could not be created.). Please review the event details for a solution, and then rerun the backup operation once the issue is resolved.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Backup" Guid="{1DB28F2E-8F80-4027-8C5A-A11F7F10F62D}" />
<EventID>517</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000000</Keywords>
<TimeCreated SystemTime="2010-12-26T02:56:51.581285500Z" />
<EventRecordID>2089</EventRecordID>
<Correlation />
<Execution ProcessID="5004" ThreadID="3744" />
<Channel>Application</Channel>
<Computer>Admin-VAIO</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="BackupTime">2010-12-26T02:56:05.545604700Z</Data>
<Data Name="ErrorCode">2155348010</Data>
<Data Name="ErrorMessage">%%2155348010</Data>
</EventData>
</Event>
Please help me.
Thanks,
Grr
PS:
the system image was successfully created on my old 1Tb WD-HDD.
