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I tried installing KIS2011 on 2 desktops and it kept giving me the same answer was I still had Eset files on my computer.I shut off EAV before uninstalling and then I ran Ccleaner and PowerTools2010 registry cleaners.I went to c:/program files and data which showed me nothing as well??Can someone tell me something I'm missing here :hurt:
have you tried Using Eset Uninstaller is Safe Mode ?
It worked for me :) Give it a try. Good Luck :thumb:
Try this method to skip check for incompatible software How to skip scan for incompatible software when installing a Kaspersky Lab 2011 product?Quote:
Originally Posted by clydeman
check ur registry for any eset keys. Once i just ran mcafee2010 setup(did not install it) and when i tried installing kav it told me mcafee was on the system. I manually scoured through the registry to find one mcafee key.
Try do delete all registry entries through "Registry Editor" manually.
or check this link for removing eset manually .
HTML Code:http://kb.eset.com/esetkb/index?page=content&id=SOLN2289
Cleaning the registry might help you. For that you can use any good registry cleaners.
Even I faced this problem. Manually removing registry entries etc is waste of time, as it won't work. Follow the instructions link given by ashwin, its super easy and it worked for me. No need to go into safe mode and use command prompt (You can even use that method).
I'm Quoting some lines from kaspersky Support website
Quote:
A new option has been added to Kaspersky Anti-Virus 2011 / Kaspersky Internet Security 2011 which allows skipping scan for incompatible software during the product installation.
This option is recommended ONLY if you are absolutely sure that the third-party software was deleted but is still detected by the Setup Wizard of Kaspersky Lab 2011 products. Otherwise after the program installation the operating system may malfunction and even crash.
Thanks so much for the replies :first: The safemode uninstaller works fine.
Glad it Worked for you :)Quote:
Originally Posted by clydeman
Hi clydeman, I'm glad you've solved the problem. :wave: