Error message when attempting "A System Image" on a Windows 7 Genuine PRO 64- bit Sony Vaio new Laptop:
"The request could not be performed because of an I/O device error".
Trying to backup on a relatively new (a month old) 3Tb WD Essential External HDD.
Tried 2 different USB ports, still the same error.
The request could not be performed because of an I/O device error (0x8007045D)
And there is another error code: 0x80078002A
Below is the event log.
Code:
Log Name: Application
Source: Microsoft-Windows-Backup
Date: 12/25/2010 7:16:04 PM
Event ID: 517
Task Category: None
Level: Error
Keywords:
User: SYSTEM
Computer: Admin-VAIO
Description:
The backup operation that started at '?2010?-?12?-?26T03:15:14.102239200Z' has failed with following error code '2155348010' (One of the backup files could not be created.). Please review the event details for a solution, and then rerun the backup operation once the issue is resolved.
Event Xml:
517
0
2
0
0
0x8000000000000000
2142
Application
Admin-VAIO
2010-12-26T03:15:14.102239200Z
2155348010
%%2155348010
Log Name: Application
Source: Microsoft-Windows-Backup
Date: 12/25/2010 7:10:24 PM
Event ID: 517
Task Category: None
Level: Error
Keywords:
User: SYSTEM
Computer: Admin-VAIO
Description:
The backup operation that started at '?2010?-?12?-?26T03:09:30.572435800Z' has failed with following error code '2155348010' (One of the backup files could not be created.). Please review the event details for a solution, and then rerun the backup operation once the issue is resolved.
Event Xml:
517
0
2
0
0
0x8000000000000000
2135
Application
Admin-VAIO
2010-12-26T03:09:30.572435800Z
2155348010
%%2155348010
Log Name: Application
Source: Microsoft-Windows-Backup
Date: 12/25/2010 6:59:46 PM
Event ID: 517
Task Category: None
Level: Error
Keywords:
User: SYSTEM
Computer: Admin-VAIO
Description:
The backup operation that started at '?2010?-?12?-?26T02:58:55.413502900Z' has failed with following error code '2155348010' (One of the backup files could not be created.). Please review the event details for a solution, and then rerun the backup operation once the issue is resolved.
Event Xml:
517
0
2
0
0
0x8000000000000000
2090
Application
Admin-VAIO
2010-12-26T02:58:55.413502900Z
2155348010
%%2155348010
Log Name: Application
Source: Microsoft-Windows-Backup
Date: 12/25/2010 6:56:51 PM
Event ID: 517
Task Category: None
Level: Error
Keywords:
User: SYSTEM
Computer: Admin-VAIO
Description:
The backup operation that started at '?2010?-?12?-?26T02:56:05.545604700Z' has failed with following error code '2155348010' (One of the backup files could not be created.). Please review the event details for a solution, and then rerun the backup operation once the issue is resolved.
Event Xml:
517
0
2
0
0
0x8000000000000000
2089
Application
Admin-VAIO
2010-12-26T02:56:05.545604700Z
2155348010
%%2155348010
Please help me.
Thanks,
Grr
PS:
the system image was successfully created on my old 1Tb WD-HDD.