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Thread: Problem with Internet Download Manager

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  1. #1
    @Avinash Thanks, I tried it, but it didn't help

    So I did what Mike suggested and contacted their support team via internetdownloadmanager.com

  2. #2
    Join Date
    Jul 2010
    Posts
    274
    That ielowutil.exe, hasn't it something to do with Internet Explorer?

  3. #3
    Quote Originally Posted by corker View Post
    That ielowutil.exe, hasn't it something to do with Internet Explorer?
    Not sure about that.

    I am in touch with their support and they asked me to send a log from an app that they sent me.
    Then they asked me to try to disable/remove MBAM, SAS and Kaspersky one at a time to diagnose which of the three could be causing the problems.

    Will keep you guys updated.

    Edit:
    Tried removing all three. Rebooted after each install. Issue persists. Waiting for the support team to respond.
    Last edited by Ashwin; 11-07-12 at 10:41 PM.

  4. #4
    Join Date
    Jul 2010
    Posts
    274
    I believe so. If you open Task Manager, you may find "IE Low Level Utilities" (or something like that) for ielowutil.exe's description, while IEMonitor.exe runs because you have chosen to check the "Run module for monitoring in IE-based browsers" option?

  5. #5
    Join Date
    Mar 2010
    Posts
    2,442
    I don't use IDM with FF, only IE. So cannot check on the problem.

  6. #6
    I think its working fine now on Firefox 14. I didn't change anything else, perhaps the update did the trick

    Thanks for your suggestions everyone

  7. #7
    Join Date
    Mar 2010
    Posts
    2,442
    Quote Originally Posted by Ashwin View Post
    I think its working fine now on Firefox 14. I didn't change anything else, perhaps the update did the trick

    Thanks for your suggestions everyone

    cool, yes a update was released today

    happy downloading

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