It was a representative of Nitro PDF who refused me. I used to chat with him on their Forum.

What do you think Nitro PDF create their road map based on? It should be no other than popularity and sales figure of the software in a particular country, I believe.

I don't know exactly about Malaysia but it seems that Malaysian are not too enthusiasts with IT. Up to now, the number of software which have been translated into Bahasa Melayu Baku (Malaysia's official language) is very few, perhaps they prefer using English. So, it's normal for Nitro PDF to put off Bahasa Melayu Baku from the list.

While Indonesia..... there is nothing much to say about this country concerning PC usage except that the users are avid software pirates. Nitro PDF indeed can be considered as popular in Indonesia. Unfortunately, not in stores but forums which facilitate the distribution of pirated software.